TERMS OF SERVICE – AIRTIME2CASH

Welcome to Airtime2Cash. These Terms of Service (“Terms”) govern your access to and use of our airtime-to-cash conversion services. By registering on our platform, contacting our agents, or submitting airtime for conversion, you agree fully and unconditionally to these Terms.

If you do not agree, do not use this service.

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1. SERVICE DESCRIPTION

Airtime2Cash provides a platform that allows individuals with legitimate excess airtime to convert such airtime into cash at prevailing market rates.

This service is discretionary and subject to compliance with all rules, verification procedures, and operational policies stated herein.

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2. ELIGIBILITY & ACCOUNT REGISTRATION

• You must provide accurate, complete, and truthful information during onboarding.

• Accounts must be registered using your full legal name.

• Any account bearing fake names, nicknames, aliases, initials, or misleading identities shall be voided immediately.

Airtime2Cash reserves the right to suspend, restrict, or permanently disable any account found to have submitted false information during onboarding or trading.

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3. MINIMUM AIRTIME AMOUNT FOR CONVERSION

The following minimum airtime amounts apply:

• MTN: ₦2,000 minimum

• GLO: ₦2,000 minimum

• AIRTEL: ₦5,000 minimum (due to Airtel Nigeria’s daily, weekly, and monthly transfer limits)

Any airtime sent below these thresholds will not be processed or paid for.

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4. AVOID CONVERTING IN BITS – MULTIPLE PAYMENT POLICY

Clients are strongly advised to accumulate airtime and convert in bulk.

• Second and subsequent payments on the same day/date attract an extra ₦100 debit per additional payment.

• Multiple wallet funding via airtime attracts a ₦50 debit for second and subsequent funding on the same day.

• When converting multiple networks, submit all calculators together to encourage a single consolidated payment.

Failure to follow this guideline may result in unnecessary deductions.

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5. STAMP DUTY & SAME-DAY PAYMENT CHARGES

Please note:

• Airtime2Cash is not based in Nigeria, and trading operations are limited to specific hours daily.

• Multiple payments on the same day attract additional processing charges as stated above.

Furthermore, effective January 1, 2026, the Federal Government of Nigeria mandates a ₦50 Stamp Duty on every outgoing bank transfer of ₦10,000 and above.

Clients are advised to convert airtime in bulk to minimize repeated charges. Applicable same-day payment charges and Stamp Duty deductions will apply where relevant.

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6. NO VTU OR AIRTIME PINS – STRICTLY PROHIBITED

WE DO NOT PAY FOR VTU OR AIRTIME PINS.

Any client who sends airtime via:

• Bank VTU services

• VTU applications

• Third-party airtime platforms

will not be paid immediately.

Such cases may be reported to enforcement or regulatory agents for clarification, and payment will only be effected upon official clearance, where applicable.

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7. REQUEST FOR SPECIFIED NUMBER IS MANDATORY

Clients must request and confirm the specified receiving number from our staff before sending airtime.

• Airtime sent randomly to support lines, robots, or unapproved numbers will not be paid for if unrecoverable.

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8. NETWORK CONFIRMATION REQUIREMENT

If:

• Network notification is not received, or

• Airtime does not reflect in our balance,

the client must contact the network provider and obtain confirmation that the transfer was legitimate and successful before payment will be processed.

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9. PAYMENT NAME & BANK ACCOUNT POLICY

Payments are made only to bank accounts bearing the same verified legal name used during registration.

• Payments will not be made to third-party, proxy, or unrelated accounts.

• Accounts with names totally different from verified details will be rejected.

This is a strict safety policy.

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10. SCREENSHOTS & PROOF OF TRANSFER

Clients may be required to specify the originating number of airtime transfer.

Screenshots are mandatory and required for verification and dispute resolution. Failure to provide proof may result in delay, rejection, or forfeiture.

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11. COMMUNICATION RULES

• All clients must contact us using a Nigerian phone number (+234).

• Contact from foreign numbers is not permitted.

• Chats on multiple numbers are prohibited.

• Audio or voice messages are not allowed for financial transactions.

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12. AGENT DISCRETION & ANTI-FRAUD POLICY

Fraudulent actors often operate with unhealthy haste.

Our agents are authorized to withhold receiving numbers or refuse service where suspicious behavior is observed.

Airtime2Cash is not desperate to convert airtime. This service exists for individuals with legitimate excess airtime only.

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13. IDENTITY VERIFICATION (KYC)

Clients may be required to submit a clear snapshot of one of the following:

• National Identification Number (NIN)

• Driver’s License

• International Passport

The document must clearly bear the same name as the payment bank account.

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14. CLIENT CONDUCT & RESPECT POLICY

We trade only with respectful and cooperative clients.

• Rudeness, harassment, threats, or abuse toward agents will not be tolerated.

• Airtime2Cash reserves the right to refuse service, suspend accounts, or terminate transactions based on conduct.

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15. RATES, CALCULATORS & MARKET CONDITIONS

• Clients must use calculators to confirm rates before sending airtime.

• Rates are based on market indices and multiple operational factors.

• Rates may change without notice.

If a rate does not suit you, you are free to check other companies or return later.

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16. PROMPT PAYMENT

Where all rules are followed and verification is successful, prompt payment is guaranteed.

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17. LIMITATION OF LIABILITY

Airtime2Cash shall not be liable for losses resulting from:

• Client error

• Network failures

• False submissions

• Failure to follow stated procedures

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18. MODIFICATIONS

Airtime2Cash reserves the right to amend these Terms at any time. Continued use of the service constitutes acceptance of updated Terms.

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By using Airtime2Cash, you confirm that you have read, understood, and agreed to these Terms of Service in full.